We’re seeking an IT Intern to join our team and gain valuable hands-on experience. This role will provide you with opportunities to learn and assist our IT team in their daily tasks.
TeKnowledge stands as the transformative catalyst for digital evolution, providing governments and enterprises around the world with unparalleled cybersecurity, advanced technical skilling, and enterprise technical services at scale. Our commitment to technology enablement, security, and advancement positions us uniquely in the market, ensuring our customers are equipped to achieve their strategic imperatives in the digital age with confidence and competitive advantage
Benefits
Responsibilities:
- Assist with system setup and provisioning.
- Monitor internet links and SIP providers.
- Serve as the first point of contact for walk-in customers.
- Ensure adherence to IT policies and procedures.
- Conduct regular system health checks and maintain safety standards.
- Update and maintain asset inventory.
- Monitor service desk performance and SLAs.
- Manage user requests and prioritize tasks.
- Collaborate with other teams to ensure compliance with global policies.
Requirements
Qualifications:
- Currently enrolled in a Bachelor’s degree program in Computer Science, Information Technology, or a related field.
- Basic computer skills and knowledge.
- Professional fluency in English, both written and spoken.
- Strong interpersonal skills.
- Willingness to learn in a fast-paced environment.
